Privacy Policy & Optical Data Charter
At Shivam Optical Atelier, we hold the privacy of your optical diagnostic records, pupil distance measurements, and transaction history to the highest standards of confidentiality and medical integrity.
Last Updated & Certified: October 2026 • Effective for all storefront purchases and in-store consultations.
Data Protection Officer
Shivam Optical Atelier Grievance Redressal
Shop No-1, Kanishka Complex, Samachar Market, Mayur Vihar Ph 1 Ext, Delhi
1. Handling of Medical & Ophthalmic Prescriptions
When you reserve an eye test or enter lens prescription values (Right Eye OD / Left Eye OS sphere, cylinder, axis, pupillary distance, and addition), this information is treated as privileged health-related data.
Our Medical Safeguards Include:
- Restricted Laboratory Access: Prescriptions are disclosed solely to certified opticians, optometrists, and laboratory lens surfacing technicians for lens edging.
- Encrypted Storage: All prescription parameters stored in our cloud infrastructure utilize AES-256 encryption at rest.
- Zero Third-Party Commercial Sale: We never sell, monetize, or lease your vision records to third-party pharmaceutical or ad networks.
Prescription files uploaded by patrons (such as doctor slip scans or clinic printouts) are stored within protected, private storage buckets and automatically expunged upon customer request.